10 Ways to Fix Facebook Messenger Not Working: Are you having trouble getting Facebook Messenger to work on your phone? Get in here to find out why your messenger isn’t working! Let us assist you in reestablishing contact with your friends.
Facebook continues to be one of the most widely used social media sites in the world, according to the latest statistics. This isn’t limited to the Facebook app; whether you use Instagram, Whatsapp, or Messenger, you’re automatically ensnared in the Facebook universe.
Facebook Messenger began as a built-in function of the Facebook mobile application. Now that Messenger is a standalone application, the tech giant has been able to offer a number of essential features that make it a worthwhile Instant Messaging application. However, this does not rule out the possibility of problems in the future.
For those of you who are experiencing issues with Messenger on your phone, such as constant crashes, failure to send messages, or failure to function properly in the background – we have a handful of options to help you fix Facebook Messenger not working. Follow our step-by-step instructions below until you’ve found the perfect solution for Messenger on your mobile phone.
READ ALSO: How to Login to 1and1 Webmail Account
10 Ways to Fix Facebook Messenger Not Working
Here is a list of 10 different ways you can fix your Facebook messenger that is not working
Restart your mobile device
For years, people have relied on restarting their phones to solve a wide range of difficulties associated with their smartphones. Restarting your phone works in the same way as sleeping or taking a nap does for your brain; it clears the phone’s memory and, in certain cases, fixes some issues as well.
It’s possible to restart your phone by holding down the power button for approximately 8-10 seconds, you can try this approach even if you’re not familiar with the procedure before. Even better, you can utilize the standard Android way of holding down the Power key for a long period of time until you see the power menu. Press the Restart button and wait for your phone to restart. If you want to reset your phone, you may have to swipe it one way or the other on some devices.
Force the Messenger application to close
Trying to force the messenger to stop will not work if rebooting your phone does not resolve the problem. To put it to the test, follow the steps outlined below.
- Open the Settings app on your phone and click Apps & notifications.
- View all apps and select Messenger on the list.
- Finally, hit Force stop to exit the Messenger app.
Relaunch it after that to see if it works, or keep going.
Messenger’s cache should be cleared
In some cases, the “Facebook Messenger down” problem occurs when the cache file becomes corrupted or becomes too large. The cache, on the other hand, allows your apps to temporarily store certain data, which lets them to run faster and consume fewer resources; however, clearing the cache should be done when it is causing the Messenger app to malfunction. Here’s how you go about it:
- Start by launching your phone. Go to the Settings menu and select Apps & Notifications.
- Locate the Messenger in the list and click on it to open it. (Please keep in mind that some phones require you to first press an option in order to see all apps.)
- On the App info interface, select Storage & cache from the drop-down menu.
- To clear the cache that has been saved, use the Clear storage button.
- Restart Messenger and test it to see whether it is still functional.
Turn off your Wi-Fi and then turn it on
If Messenger starts successfully on your phone, but you are unable to send or receive messages, it is possible that there is a network issue at play. A simple network restart might be all that’s needed to get everything back on track. Using your finger, swipe down your quick settings panel and turn off Wi-Fi. After a few seconds, swipe up and turn it back on. If you’re using a mobile network, you should instead turn off and on your data connection.
Read Also How to Reactivate AOL Mail Account
Background data should be enabled
In the event that you don’t receive notifications after switching from Messenger to another program – or while you’re on the screen – it is possible that Messenger’s background data has been switched off. Android users can reduce their mobile data usage by limiting the amount of background data that apps can access. Because the restricted apps are only accessible while you are actively using them, they do not connect to the internet at any other time. However, preventing your work and social media apps from accessing data in the background is not a good idea. In the event that you unintentionally turned on background data restriction for the Messenger app, here’s how to add it back to the exception list.
- Launch Settings on your phone; then click on Apps & Notifications bn
- Tap Manage apps or See all apps to view your apps.
- Locate and open Messenger on the list.
- Click on Mobile data & Wi-Fi
- Ensure “Background data” is turned on or do so.
- Also, if you wish to keep Messenger active when Data Saver is active, enable unrestricted data usage
Update the software on your phone
Another option is to make sure that your Android is up to date in this case. But it’s just that many users have stopped updating their phones for a variety of reasons that are best known to themselves. Our assurances are that it will improve your security, correct problems and increase performance while also introducing new features. To ensure that Messenger continues to function, you should update your phone.
Those not familiar with the procedure should go to Settings > System > System Upgrade and connect to a Wi-Fi network (ideally) to check and update their phones.
Read Also How to Login ATT.net Email
Uninstall and then reinstall the Messenger app on your device
What do you think about starting over? Uninstalling and reinstalling Messenger have also been shown to be effective in resolving Facebook messenger not working issues. So, if none of the options listed above have worked for you, head over to the Google Play Store and uninstall and reinstall Messenger from there. You won’t have to worry about losing your data because Messenger, unlike Whatsapp, will keep track of it for you. All that is required is that you sign into your account one again following the completion of the process. Let’s get this over with.
- Go to the Google Play Store and look for the app.
- To uninstall Messenger from your phone, go to the preview screen and select Uninstall.
- Reinstalling Messenger can be accomplished by selecting Install.
- After the installation is complete, launch Messenger and sign in to your account with your credentials. Check to check if it works by using Messenger in a usual manner.
Reset all of your settings
We hope that you are able to get Messenger notifications at this point. If it doesn’t work, you can try resetting your phone’s app preferences. Don’t be concerned; you will not lose any information. Resetting your phone’s app preferences will re-enable apps and app alerts, restore default applications for activities, reset background data limits for apps, and reset any permission restrictions that may have been applied. In other words, if your Messenger app is not functioning properly due to changes made to your phone’s settings, resetting the app preferences would resolve the issue. Here’s how to go about it:
- Open Settings on your phone and scroll to the bottom.
- Click on System
- Tap Reset options
- Carefully select Reset app preferences from the options.
- Confirm the action by pressing RESET APPS on the screen.
After resetting your app preferences, you should also reset Wi-Fi, Mobile & Bluetooth settings to ensure the problem is not caused by the network.
- Go back to Reset options
- Click Reset Wi-Fi, Mobile & Bluetooth
- Tap Reset settingsbelow the screen to reset the network settings.
Safe mode should be activated
It’s possible that a program you installed previously is also waging battle against Messenger. It’s possible that you have an app blocker enabled. Booting into Safe Mode on Android is a quick and easy way to identify and correct the problem.
For those who are unfamiliar with the concept, booting into Safe Mode on your phone will only run the most important (system) apps and will prevent any third-party apps from loading until you restart your phone.
- For your phone to boot into Safe mode, first long-press the Power button for several seconds to bring up the power menu.
- To shut off your device, press and hold the “Power off” or “Shutdown” button until you get a pop-up window. (On Android smartphones, the situation is different.) When using TECNO/Infinix devices, long-press the HiOS or XOS logos to activate them instead.)
- Reboot your phone after it appears in the “Reboot to Safe Mode” window.
- Wait for it to restart after it appears.
Explore the list of applications you’ve already installed to identify and eliminate any that you believe are responsible for the problem. After completing the operation, restart your phone to exit Safe mode.
Look for a service center
If, for some reason, none of the suggestions above work for you, the final thing we propose is taking your phone to a professional. They can frequently assist you in correcting incorrect settings and repairing software, or if it is a hardware issue, they may repair it for you.